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Halifax scales back high value Premier team

Halifax-Bank-Branch-Building-700x450.jpg

Halifax has scaled back its high value Premier team and has increased the threshold it will accept from £350,000 to £500,000.

The original Premier team had 35 members, based in London.

Halifax will now process applications in its new business team in Edinburgh, but has kept a four-strong team in London to handle pre-applications.

A Halifax spokeswoman says: “As part of our ongoing commitment to the mortgage market, we regularly review and adapt our processes in order to best meet the changing needs of our customers.

“As a result of this review, the threshold for our Premier Mortgage Services cases has moved from £350,000 to £500,000 to reflect the service needs of this customer segment.”

The maximum size of case the team will handle is £5m.

Halifax set its former £350,000 threshold in November 2015, up from £300,000.

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