The company is split into numerous distinct divisions, and there are great issues within the company with regard to sharing knowledge of salaries within other divisions. Some divisions are also notoriously slow at processing payments, and there was a major concern that should certain divisions not pay premiums when due, this could jeopardise cover for other divisions.
To address the issues, Johnson Fleming negotiated a complex solution with the insurer. The scheme was to be split into distinct, separate arrangements for each component division. To allow each division to benefit from economies of scale, the rates and terms were based on costing the entire scheme (including all divisions).
The results
- Johnson Fleming made the commitment of initially running 34 Group Life Assurance schemes for the client.
- This was the only solution which ensured that the client’s requirements for strict data confidentiality and premium control, by division, were fully met and reflects Johnson Fleming’s commitment to ensuring that service for each client is tailored to individual needs.
