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Pepper Money boosts second charge process with intro of e-signatures

Pepper Money is now able to accept e-signatures on second charge mortgage offer documents, including the mortgage deed.

Pepper claims the launch of e-signatures will further increase the speed of the mortgage process. The enhancement will give eligible customers their mortgage offer at the click of a button, reducing the time it takes for the deed to be completed and returned, expediting the release of funds.

In addition, the introduction of e-signatures will streamline the process for brokers, removing the potential scenario of customers not returning all the necessary documentation from the offer pack or returning incomplete documents.

Pepper Money’s second charge sales director Ryan McGrath commented: “The launch of e-signatures further enhances Pepper Money’s market leading second charge mortgage proposition, making the process quicker and easier for brokers and customers.

He added: “It also delivers a number of less obvious advantages. By reducing printing and postage, e-signatures will further strengthen Pepper’s ESG credentials by reducing our carbon footprint, and a more digital process will also enable us to invest more resources in further elevating the service we provide our partners.”

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